Bilingual CSR/Order Desk

[QLQ Jobs]

Mississauga

Salary: $42k-45k

Perks:

• 2 weeks’ vacation (non-negotiable)

• Medical, Dental, Vision 100% company paid benefits after 3 months

• Sick day program, 6 sick days per year

• Company planned events, potlucks, Jays games, TFC games, Christmas party, etc

• RRSP matching program 5% (after 1 year)

 Position:

• Taking anywhere from 35-65 calls daily from customers

• Entering orders/dispatching information into Salesforce software and coordinating with the warehouse for orders/shipments

• Follow up correspondence with customers, suppliers, team members regarding various issues i.e. inventory transfers between branches, stock orders, checking inventory in the US, quotes.

• Track shipments, correction requests, generate quotes and process all faxed orders and quote requests.

Qualifications:

• Quebecois French preferred

• Excellent multitasking skills, high volume order entry

• Prefers someone with no industry based experience who they can train

• Quick learner

• 2 years of previous customer service experience an asset

To apply for this position, please email your resume and cover letter to [e-mail] and mention ad number QLQ 00015. Only retained candidates will be contacted